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Telephone Triage Protocols

Pediatric Health Line Meets the Gold Standard of Telephone Triage Protocols

Pediatric Health Line utilizes the protocols and guidelines developed by Barton D. Schmitt, MD, FAAP, a leading authority and pioneer in Pediatric Telephonic Triage. Calls are triaged using the 12th Edition 2009 version of Pediatric Telephone Protocols by Barton Schmitt, MD, as published by the American Academy of Pediatrics.

Pediatric Health Line offers the flexibility of incorporating practice specific protocols so that we mirror your patient care.

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Our Key Benefits

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Why Pediatric Health Line Is Right For You

By subscribing to Pediatric Health Line, your patients receive excellent care that is thoroughly documented and carried out according to top pediatric triage protocols.

Our RNs are monitored by a Board Certified Pediatrician

The average pediatrician receives 14.4 calls after hours every night.

Our RNs go through specialized training based on the American Academy of Ambulatory Care Nurses Triage Course

By subscribing to a reliable, professional after hours telephone triage service, you will enjoy consistent, uninterrupted time off.

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"I would like to express how much we appreciate the services to our clinic and our patients. This is the second year we have used Pediatric Health Line and we have been extremely impressed with the staffs professionalism, knowledge, and communication with our patients. We would like to thank you all for all that you have done for us and we would highly recommend your service to anyone. Thanks for all you do!"

Bentley Denham
Office Manager ∙ Children's Clinic of Oxford

"We should have done this years ago. The patients are pleased with the service and we are better able to attend to our inpatients and our families."

Dr Elizabeth Wroth
The Bay Pediatric Center

Bentley Denham
Office Manager ∙ Children's Clinic of Oxford

"Pediatric Health Line is wonderful! Having worked with two other large triage services there is no comparison regarding the level of service and care we currently receive. Since changing to Pediatric Health Line we have had excellent after hours care and essentially no complaints from our patients."

Dr Luke Bonnett
Chapin Pediatrics

"Pediatric Health Line has proven to be an invaluable resource for our practice. Time and time again we receive feedback from parents saying how helpful the nurse triage service was during their time of need. We highly recommend Pediatric Health Line for any practices seeking quality triage services by trained pediatric nurses in a cost-effective manner!"

Dr Kyle Guyton
Lake Murray Pediatrics

"It is a win-win situation! My doctors are happy with the quality of life they achieve and the patients receive quality medical advice."

Suzanne Brittingham
Practice Manager ∙ The Bay Pediatric Center

"I am very pleased with the service provided by Pediatric Health Line. My patients are also very complimentary of the care they are provided by the on call nurses. I recommend Pediatric Health Line without reservation!"

Dr Cheryl Grant
Rice Planter Pediatrics

"Thank you so much for your help! I will sleep better now"

Mom of T.B.
Comprehensive Medical Associates

"Thank you for your prompt call back. I was so scared!"

Mom of I.S.
The Kids Group

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